Frequently Asked Questions

What care must be taken your customer has done that straightening in another salon or at home ?

The main care is to find out if the straightening product used before will be compatible with the one used in your salon. In other words, if the previous formula was based on xxxxxxxxxxxxxx, you mustn’t use now a straightening product based on sodium hydroxide or calcium hydroxide. “The chemical base must be the same”. Besides, straightening products composed of metals or vegetables, as henna, are incompatible with any other formula

In what situations may the strands fall down or break during the straightening?

Hair treatments or changes are not responsible for the hairloss, which happen due to internal questions: natural loss due to the age, hormonal problems or even because the strand has finished its life cycle. But the chemistry can make the strands break, when done inappropriately. For example, when the action of the straightening is extremely strong for the hair type. A previous test in a little strand in the nape helps to decide among these formulas: smooth, normal or strong. Another frequent cause is the way of application. The hair must be combed and gloved following its natural growing direction, forward or to the sides, not backwards. Other causes of the problem: to leave the product in the hair for a period longer than the recommended and not to do a correct neutralization.

What is the function of the neutralizing? In what kinds of straightening or progressive blow-dry is it necessary?

 The neutralizing is applied after the straightening to avoid the chemical active to keep acting on the point of promoting the break of the strands. It rejoins the cisteine bridges, steadying the new hair shape.

What straightening formulas are compatible among themselves?

 The ones which have the same active principle. Straightening done with xxxxxxxxxxxx, even of different brands, are compatible among themselves, as soon as are the ones composed of sodium hydroxide. Tioglicolate and sodium hydroxide are not compatible. Therefore, once using one of these active products to straighten, you cannot make a change, until all the straightened hair is cut, but there is a risk of breaking the strands. The progressive blow-dry, on the other hand, is compatible with the chemical straightening.
 Anyway, making a test in a strand of the nape before changing all the hair is indispensable. Only the test guarantees to the hairdresser and the customer that the risks of problems will be the least.

What are the treatment options to reduce the strands’ volume?

 In order to reduce the volume and define the locks, an option is the relaxing. It’s the opposite of the straightening, because it looses the hair little by little, making them lose volume and become easier to comb. It’s recommended for coarse hair or sensible hair due to previous chemical treatments. Its great advantage is the progressive change in the hair’s appearance, avoiding visual shocks and offering to the client the option to choose, because the straightening is radical and the change, extremely visible, mainly in coarse hair.

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